Frequently Asked Questions


What is Secret Room Escape?

We are a “room escape” or “escapism game” in the first person, we offer a fun activity for groups of friends, family, colleagues, etc.
Participation means close this group of people in a room with an aim to meet and solve a mystery with a limited 60 minutes. It is not necessary to use force, just use ingenuity, cunning and team collaboration to meet the challenges that we propose.


You can access the disabled?

Yes, our facilities and our games are prepared for the disabled, but we recommend that at least one person in the group has full mobility.


We’re really stuck? It is dangerous? Scary?

Yes, you shut in a room and you have to find ways to solve the mystery of the game and get out, but for security reasons, you can always leave the room by pressing a button becomes unavailable and opens the door to the room.
Our goal is that you may live a fun, dynamic and unique experience.


What should we do?

This activity requires ingenuity and the ability to be observers. Any object found inside the room is part of the game that we prepared for you and therefore it may be a clue or a key to progress in the game to solve the mystery hidden.
It is not necessary to use force; teamwork and the ability to solve enigmas will be essential to beat the game in under an hour.


How many people can participate?

he games are designed for a minimum of 2 people and a maximum of 8. It is suitable for all ages, but children under 16 must have at least one adult in the group.

If you are interested in booking games for groups of 8 people, do not hesitate to contact us, we can organize various groups and compete with you! We find solution to any proposal that makes us.


What happens if booked for 2 people and are then more?

No problem as the group does not exceed 8 people. You only need to pay the new members on our premises before the game.

For less players than booked, it does not become the proportional part of the reserve, in any case, please look for a substitute for having the whole team.


He can give a game?

Of course! It’s simple and a very original gift! Use this link.

The Mermaids Dance (Palafrugell)


It is necessary to be punctual?

Yes, it is very important and we ask to be strictly punctual, because the games take place in 60 minutes and about 10 minutes before need to explain the operation of the game.
In the unlikely event arrive 10 minutes late, we reserve the right to log or even cancel it in order not to harm the reserves of the later groups.


He can cancel a reserved session?

Due to the nature of the reservation, no cancellations or refunds allowed. If for any reason the reserved meeting schedule should be modified, you can make up to 3 days in advance.
Just write an email to This email address is being protected from spambots. You need JavaScript enabled to view it., indicating which is the reserved session and what would be the new chosen session (within 30 days and subject to availability).
Less than 3 days before the start of the session, you can not change the reservation because of the difficulty of being able to find a group to occupy this space.